An expensive stool that keeps falling apart
The top stool sections come out of the sockets
Constantly having to put them back in again
Totally unacceptable for an item of this cost
Lost confidence in the stool
Purchased the Grand Trunk as a replacement
Hi Neeman, I am sorry you're having a poor experience with the BTR Stool. The seat is intended to come off for cleaning purposes, but only when the notches on the pins are aligned with the notches of the legs. Please reach out to us at Service@hillsound.ca and we will find a solution to this issue,
Out of the box. When I try to hook the hook on the loop. The loop broke. Mind you this is brand new and never been used.
Hi Shaq, we are very sorry to hear that the loop on your BTR Stool has broken. Please send us an email with a photo to Service@hillsound.ca and we will find a solution for this issue.
I gifted my father one after trialing mine for the better part of a year. I primarily use it while out hiking and fishing. It is super lightweight - a feature I needed, and it's very sturdy and reliable. The locking mechanism is secure and I've never felt like it was going to fail. The pads at the end of the legs are still there and holding up strong. I am 5'10", weigh 165lbs, and bought the 17" model. I think it is the perfect height.
Hi Frank, thanks for leaving us a great 5-star review! We're happy to hear you've been loving the BTR Stool and we hope your father loves it just as much! Happy trails to you both.
Bought this stool from Amazon for a hunting stool and it broke on its 4th use filled out the warranty form and the company said they wouldn’t honor it because it was purchased from an unauthorized seller. I’ve read multiple reviews from this product of it breaking the exact same way as it did with me, how convenient that it’s warranty has an additional layer of denial attached to it. I wouldn’t buy it again nor anything from this company. They dont stand behind there own warranty.
Hi Mark, we are sorry that you are frustrated with your experience. Unfortunately, no, we cannot offer our warranty on products that were purchased from an unauthorized dealer on a third-party website. We have no control over the integrity or quality of the products they are selling and cannot verify it is an actual Hillsound product.
Used for 5 days in New Mexico and the BRT stool
Came in the clutch more than I could have predicted! A must have for all back country hunts!
Hi Bryan, glad to hear your BTR was much more helpful than you expected! Thanks for leaving us a great 5-Star Review!